Wasaga Beach’s computer systems have been held hostage for more than a week.
Municipal officials say the town has been asked for a “monetary request” in order to regain access to the town’s servers from a ransomware attack.
Chief administrative officer George Vadeboncoeur said the town has consulted with the OPP, RCMP, and an IT security firm.
"We have every confidence we have the right team in place to manage this situation," Vadeboncoeur said.
Vadeboncoeur said despite the attack, it remains more or less business as usual at town hall.
Residents are still able to pay their taxes and buy dog tags; anyone wishing to get a bus pass needs to go to the Wasaga Beach Public Library. However, municipal staff are unable to provide residents with information such as tax account balances.
It is unknown whether any information on the servers has been compromised. Vadeboncoeur declined to say how much money was being asked for.